Privacy Policy
1. Introduction
At On Point Insurance Brokers, Inc. (“we,” “us,” or “our”), we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, including information obtained through our website, communications, and SMS/text message consent processes.
By engaging with our services, including providing consent to receive SMS communications, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, address, phone number, email address, date of birth, driver’s license information.
- Insurance Information: Policy numbers, claim history, health information (if required for certain types of coverage).
- Financial Information: Payment details, bank account info for premium payments.
- SMS Consent Data: Mobile number, time/date of opt-in, and record of your consent.
3. How We Collect Information
We collect information via:
- Online forms (e.g., quote requests, contact forms)
- Phone calls and in-person appointments
- SMS opt-in forms and confirmation messages
- Emails and customer service interactions
- Insurance application documents
4. How We Use Your Information
Your information is used for:
- Providing insurance quotes and policy recommendations
- Communicating with you via phone, email, or SMS
- Processing applications and managing policies
- Sending appointment reminders, policy updates, or renewal notices
- Complying with legal and regulatory requirements
5. SMS/Text Message Consent
By providing your mobile phone number and opting in, you consent to receive SMS communications from On Point Insurance Brokers, Inc. These messages may include appointment reminders, policy updates, or promotional offers.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
We respect your privacy, and the information collected as part of the SMS consent process — including your phone number and consent status — will only be used for the purpose of communicating directly with you. You can opt out at any time by replying “STOP” to any message.
6. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Insurance carriers for the purpose of quoting and servicing insurance policies.
- Authorized service providers that help us manage client data (e.g., CRM software, secure cloud storage).
- Regulatory authorities or law enforcement, if required by law.
7. Your Rights
Depending on your location, you may have rights under applicable privacy laws, such as:
- Requesting access to the data we have about you
- Requesting correction or deletion of your information
- Opting out of marketing communications, including SMS
- Withdrawing consent for data processing (where applicable)
8. Data Security
We take reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or via SMS is 100% secure.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review it regularly.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: info@onpointinsurancebrokers.com